Cannot reinstall Van+ for FSX

Gender: Age: 65 Joined: 18 Apr 2008 Posts: 2

I recently uninstalled FSX and all its addons, including Vancouver+. When I attempted to reinstall Van+ from the DVD I purchased, it asked for serial number. I have no serial number. I have only a long Registry Key number, (which I typed in instead , lacking serial number). Of course, I could not reinstall Vancouver +. I have an order ID # and a customer ID#.
So, how do I reinstall Vancouver+?
Bob

Posted: Fri Apr 18, 2008 8:32 am (No subject)

........ By 'correctly' typing in (or better yet: copy&pastíng) that long serial number. You probably didn't use the ENTIRE number or made a typo somehow.

If you email me your (simMarket) order number, I can confirm your serial number, just to make sure. Wink

francois@fssupport.com

Kind regards,
Francois

Joined: 28 Apr 2007 Posts: 78

Hi there, one other thing to note, the installation is protected with an (ANSI character) Serail Number. If your operating system is set for an Unicode enviornment, see 'Changing Language for non-Unicode Programs' ( aka 'System Locale' ) in your operating system's 'Language Options'.

Gender: Age: 65 Joined: 18 Apr 2008 Posts: 2

Thanks. I have no idea about my OS having this, Is it important, since I did install Van+?

Posted: Sat Apr 19, 2008 7:59 am (No subject)

No, if you installed it already, you're done.

Windows has problems recognizing regular input in systems that are set for Chinese characters (for instance). A correct serial number typed on such a system would not be recognized.